When one of the world's largest container vesselsโa massive 24,000 TEU ultra-large container carrierโarrived at Ambarli Port in Istanbul for a routine port call, the ship's crew discovered a critical equipment failure that threatened to disrupt the vessel's tight operational schedule. The ship's 10-tonne Safe Working Load (SWL) provision crane, an essential piece of deck equipment used for loading stores, spare parts and supplies during port calls, had suffered catastrophic damage and complete malfunction. This crane represents a vital lifeline for the vessel's operations, enabling the crew to transfer everything from food provisions and technical spares to mail and personal items between ship and shore without relying on expensive shore-based crane services or causing delays to cargo operations.
The challenge facing the vessel operator was substantial and multi-faceted. Container shipping operates on precisely coordinated schedules where even minor delays can cascade through global supply chains, potentially costing hundreds of thousands of dollars in missed connections, late arrival penalties and disrupted cargo delivery commitments. The vessel could not afford an extended port stay for crane repairs, yet sailing without a functioning provision crane would severely compromise the ship's operational capabilities at subsequent ports, forcing reliance on shore cranes at significant cost and inconvenience. Furthermore, any repair work on critical lifting equipment requires rigorous classification society oversight and certification to ensure compliance with international maritime safety regulationsโadding layers of technical requirements and documentation to an already time-critical situation.
Seaway Ship Services was contacted to provide an emergency response solution that would restore the crane to full operational status before the vessel's scheduled departure. Our challenge was to execute a complete project cycle within the vessel's limited port time: emergency mobilization of personnel and equipment, precision dismantling of the damaged crane from its deck-mounted position, safe transportation of the multi-tonne crane assembly to our workshop facilities, comprehensive disassembly and damage assessment, complete overhaul including structural repairs and mechanical reconditioning, rigorous testing and classification society certification, return transportation to the vessel and reinstallation with full commissioningโall coordinated around the vessel's cargo operations and departure schedule. This project would demonstrate Seaway's unique capability to deliver complex ship repair solutions under extreme time pressure while maintaining the exacting quality and safety standards demanded by classification societies and international maritime regulations.